Windows Quality Information
Heat Gain and Loss
Windows, doors, skylights can gain and lose heat in the following ways:
- Direct conduction through the glass or glazing, frame, and/or door
- The radiation of heat into a house (typically from the sun) and out of a house from room-temperature objects, such as people, furniture, and interior walls
- Air leakage through and around them.

Energy Performance Testing, Certification and Labeling
The National Fenestration Rating Council (NFRC) operates a voluntary program that tests, certifies, and labels windows, doors, and skylights based on their energy performance ratings. The NFRC label provides a reliable way to determine a window's energy properties and to compare products.
The NFRC label can be found on all ENERGY STAR® qualified window, door, and skylight products, but ENERGY STAR bases its qualification only on U-factor and SHGC ratings. An ENERGY STAR® qualified window, door or skylight will have the following sticker:

This is the official label for products qualified in all four climate zones (Northern, North/Central, South/Central, and Southern)
Energy Performance Ratings for Windows, Doors, and Skylights
You can use the energy performance ratings of windows, doors, and skylights to tell you their potential for gaining and losing heat, as well as transmitting sunlight into your home.
These properties can be measured and rated according to the following energy performance characteristics:
- U-factor
The rate at which a window, door, or skylight conducts non-solar heat flow. It's usually expressed in units of Btu/hr-ft2-ºF. For windows, skylights, and glass doors, a U-factor may refer to just the glass or glazing alone. But National Fenestration Rating Council U-factor ratings represent the entire window performance, including frame and spacer material. The lower the U-factor, the more energy-efficient the window, door, or skylight.
- Solar heat gain coefficient (SHGC)
A fraction of solar radiation admitted through a window, door, or skylight—either transmitted directly and/or absorbed, and subsequently released as heat inside a home. The lower the SHGC, the less solar heat it transmits and the greater its shading ability. A product with a high SHGC rating is more effective at collecting solar heat gain during the winter. A product with a low SHGC rating is more effective at reducing cooling loads during the summer by blocking heat gained from the sun. Therefore, what SHGC you need for a window, door, or skylight should be determined by such factors as your climate, orientation, and external shading.
- Air leakage
The rate of air infiltration around a window, door, or skylight in the presence of a specific pressure difference across it. It's expressed in units of cubic feet per minute per square foot of frame area (cfm/ft2). A product with a low air leakage rating is tighter than one with a high air leakage rating.

Window Technologies:
Low-E Coatings
Low-emittance (Low-E) coating are microscopically thin, virtually invisible, metal or metallic oxide layers deposited on a window or skylight glazing surface primarily to reduce the U-factor by suppressing radiative heat flow. The principal mechanism of heat transfer in multilayer glazing is thermal radiation from a warm pane of glass to a cooler pane. Coating a glass surface with a low-emittance material and facing that coating into the gap between the glass layers blocks a significant amount of this radiant heat transfer, thus lowering the total heat flow through the window. Low-E coatings are transparent to visible light. Different types of Low-E coatings have been designed to allow for high solar gain, moderate solar gain, or low solar gain.
Argon or Krypton Gas Fills
An improvement that can be made to the thermal performance of insulating glazing units is to reduce the conductance of the air space between the layers. Originally, the space was filled with air or flushed with dry nitrogen just prior to sealing. In a sealed glass insulating unit, air currents between the two panes of glazing carry heat to the top of the unit and settle into cold pools at the bottom. Filling the space with a less conductive, more viscous, or slow-moving gas minimizes the convection currents within the space, conduction through the gas is reduced, and the overall transfer of heat between the inside and outside is reduced.
Manufacturers have introduced the use of argon and krypton gas fills, with measurable improvement in thermal performance. Argon is inexpensive, nontoxic, nonreactive, clear, and odorless. The optimal spacing for an argon-filled unit is the same as for air, about 1/2 inch (11-13 mm). Krypton is nontoxic, nonreactive, clear, and odorless and has better thermal performance, but is more expensive to produce. Krypton is particularly useful when the space between glazings must be thinner than normally desired, for example, 1/4 inch (6 mm). The optimum gap width for krypton is 3/8" (9mm). A mixture of krypton and argon gases is also used as a compromise between thermal performance and cost.
Shopping Tips for Windows
- Look for the ENERGY STAR label.
- Check with local utilities to see what rebates or other financial incentives are available for window replacement.
- High-performance windows have at least two panes of glass and a low-e (low emissivity) coating.
- Remember, the lower the U-factor, the better the insulation. In colder climates, focus on finding a low U-factor.
- Low solar heat gain coefficients (SHGCs) reduce heat gain. In warm climates, look for a low SHGC.
- In temperate climates with both heating and cooling seasons, select windows with both low U-factors and low SHGCs to maximize energy savings.
- Look for whole-unit U-factors and SHGCs, rather than center-of-glass, or COG, U-factors and SHGCs. Whole-unit numbers more accurately reflect the energy performance of the entire product.
- Have your windows installed by trained professionals. Be sure they're installed according to manufacturer's instructions; otherwise, your warranty may be void.
Please share your thoughts and questions:



